Phone scam victim remains hopeful of recovering lost funds

A victim shared that despite two years having passed since the incident, she still held onto hope that her money will be recovered.

NOR SYAMIRA LIANA NOR ASHAHA
NOR SYAMIRA LIANA NOR ASHAHA
02 Dec 2024 02:22pm
Photo for illustration purposes only.
Photo for illustration purposes only.

SHAH ALAM - Fearing her savings might become inaccessible due to an alleged data theft, a private sector employee was devastated after losing RM35,000 to a phone scam.

This was one of many stories shared by victims of online fraud.

Maisarah (not her real name), 29, revealed that she received a call in 2022 from someone pretending to be a bank officer.

She shared that despite two years having passed since the incident, she still held onto hope that her money will be recovered.

"My savings, which I had accumulated since my university days, vanished in an instant after receiving that call. I was informed that all banks in Malaysia were experiencing disruptions due to data theft at the time.

"Because of this, the "bank officer" transferred the call to a "senior bank manager" to explain the situation further.

"At first, I didn’t believe them, but due to their persistence in trying to "protect" depositors' money, I eventually trusted them," she said.

Maisarah said after realising she had been scammed, she immediately lodged a police report and submitted it to the bank.

"I admit this happened due to my own negligence. I also understand it will be very difficult to recover the RM35,000," she added.