AI enhances mental health knowledge, but professionals still essential - Experts

This is the fifth article in a five-part series on the issue of rising trend of suicide cases in Malaysia, where we speak to clinical psychologists to find out the reasons behind it and ways to cope. If you are feeling distressed, depressed or suicidal, help is available – speak to someone from Befrienders at 0376272929.

SHAH ALAM - It is crucial for individuals struggling with suicidal thoughts or mental health issues to seek help immediately.

The Malaysia Organisation of Psychospiritual Wellbeing deputy chairman Dr Adnan Omar highlighted the role of Artificial Intelligence (AI) in providing mental health knowledge, noting that it can help people understand common symptoms, diagnoses, and possible treatments for various mental health disorders.

Dr. Adnan emphasised that the greatest positive contribution of AI and ChatGPT is the increased accessibility of mental health information to more individuals online.

"Some people no longer need to seek professional consultations for basic mental health services.

"This accessibility can significantly assist those with minor mental health issues and individuals seeking knowledge to navigate their lives," he told Sinar Daily.

However, Adnan also noted the limitations of AI and opined that mental health is a complex human experience encompassing biological, psychological, spiritual, and social aspects.

"A concise and simplified version of symptoms, diagnoses, and treatments using AI/ChatGPT may miss significant nuances, leading to potential misdiagnoses and mistreatments," he cautioned.

He outlined the challenges of diagnosing comorbidities, where patients simultaneously have two or more diseases.

"Living professionals are better equipped to diagnose such conditions," Adnan said, explaining that one disease might contribute to another, which AI might not discern.

"For example, some patients may present with depression, but professional evaluation might reveal it was caused by cancer," he said.

Adnan also addressed the treatment perspective, noting that mental health disorders like bipolar disorder, schizophrenia, and depression often require medication, with dosages varying per individual.

"These complex issues cannot be fully addressed by AI/ChatGPT," he said.

He also acknowledged the usefulness of social media for retrieving and sharing information, aiding innovation in education, technology, medicine, and business.

However, he warned that social and internet influencers might mislead vulnerable individuals by promoting unrealistic lifestyles. "Cut your coat according to your clothes.

"Serious mental health issues, such as depression and suicide, can arise from frustration and failures," he said.

Despite online resources, Adnan stressed that seeking professional help is one of the best ways to assist individuals facing suicidal and non-suicidal self-destructive behaviour (NSSD) and mental illnesses like depression.

In a related matter, Universiti Pendidikan Sultan Idris (Upsi) psychology and counselling expert Dr Fauziah Mohd Saad echoed the importance of professional help from psychologists or psychiatrists to alleviate symptoms of depression and mental illnesses.

She also recommended regular physical activity, maintaining social connections, and practising mindfulness or meditation.

For those experiencing suicidal ideation, Fauziah advised reaching out to a mental health expert immediately.

She highlighted the availability of emergency hotlines and crisis intervention services online or through mental health workers for immediate support.

"Open communication with trusted friends or family members is a crucial step in maintaining healthy mental health," she said.

Fauziah also stressed the need to address the stigma around mental health issues.

"Creating awareness about the importance of seeking help and reducing stigma can make it easier for individuals to reach out in times of crisis.

"In emergencies, visiting the nearest hospital or calling emergency services can be life-saving," she added.