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Five Indian airlines report extensive IT disruptions

National carrier Air India said its systems had been "impacted temporarily due to the current Microsoft outage", causing travel delays.

19 Jul 2024 05:34pm
Photo for illustration purpose only. - File photo by AFP
Photo for illustration purpose only. - File photo by AFP

NEW DELHI - Five Indian airlines announced disruptions to their booking systems on Friday, matching widespread technical problems reported by flight operators around the world.

"Our systems are currently impacted by a Microsoft outage," IndiGo, the country's largest airline by market share, said in a post on social media platform X.

"During this time booking, check-in, access to your boarding pass, and some flights may be impacted."

National carrier Air India said its systems had been "impacted temporarily due to the current Microsoft outage", causing travel delays.

Budget operator SpiceJet said it had reverted to manual check-ins and boarding after "technical challenges".

"Our teams are diligently working with our service provider to resolve these issues promptly," the airline said.

Akasa Air and Vistara also reported outages.

Delhi Airport in India's capital said it was "working with all our stakeholders to minimise the inconvenience" to passengers.

The Press Trust of India news agency reported that passengers were "stranded" in the coastal holiday hotspot Goa as a result of a technical glitch with the airport's check-in system. - AFP

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