Only nine pct global organisations avoid network outages - Opengear research

KUALA LUMPUR - Fewer than one in 10 Chief Information Officers (CIOs) can claim that they have avoided a network outage, according to a new research by Opengear, a Digi International company and provider of secure and Smart Out of Band management solutions.

"Our research findings lay bare the challenges that organisations globally are facing with network outages in 2023. It is perhaps unsurprising that CIOs are allocating more investment to network resiliency to ensure that downtime does not occur.

"Smart Out of Band technologies can enable remediation of network issues from any location, helping to reinforce business resilience in a difficult economic climate,” said Opengear president Gary Marks.

According to Opengear in a statement, this finding is among new research by Opengear of both CIOs and network engineers globally.

The scale and frequency of network outages is revealed by 91 per cent of CIOs stating that they experience downtime at least once a quarter, and further survey statistics reveal that network downtime has a significant financial impact for businesses.

Figures showing that in the United States (US) for each minute of disruption, 24 per cent of organisations lose between US$2,501 and US$5,000. As an average, this figure equates to US$4,344 for every minute of downtime incurred. (US$1=RM4.64)

Due to continued network outages and rising economic pressures, 79 per cent of US CIOs now say it is harder to meet customer expectations in today’s environment, a concern also reflected by 68 per cent of US network engineers.

Therefore, 92 per cent of US CIOs have increased their budget over the last 12 months to improve their network resilience, with almost half (44 per cent) dedicating over 50 per cent of their information technology budget to infrastructure spend in order to secure their operations.

Opengear is headquartered in New Jersey, US, with a research and development centre in Brisbane, Australia. - BERNAMA